To activate your Netvue Protect Plan, first of all, please check if you have Netvue account:
Event Video Recording
Check what you've missed
Records videos up to 60 days when motion and ring call detected, check what you've missed through a detailed video at any time.
|Device||1||Up to 2||Up to 5||Up to 10|
|Video History||30 Days||30 Days||60 Days||60 Days|
|Video||Up to 24s||Up to 24s||Up to 24s||Up to 24s|
|Cool Down Time||5 mins||5 mins||3 mins||3 mins|
Get alerted immediately
When motion/ring call detected, you will get a notification from Netvue App immediately.
- Burglaries or Break-Ins
- Family members arrive home
- Delivery or visitors
Video history up to 60 days
Scroll through your timeline to view the moments you missed throughout the day.
Smart Perceive Technology
Less False Alerts
Being a new generation of motion detection technology, Smart Perceive uses smart environment perception algorithm to suppress the disturbance of motion detection caused by regular changes in the environment (like tree moving, small rain, etc), and enhance the ability to detect transient changes in the picture.
Video Up to 24s
Record Videos for up to 24s
Record Every Ring Call Videos
Missed Call? We've recorded video up to 3 mins for you!
*This feature is only for Netvue doorbell products.
Video Saving and Sharing
Simply record Video and share it to any one.
#Caught With Event Video Recording
Never miss a single moment
Thank god he acted fast!
Thank god he acted fast! Please always take care.
An accident caught on netvue
That's the reason why not park your car under a tree.
Bear caught in night
See how night vision of Netvue outdoor security cameras caught in action!
Caught Deer on Netvue
Look who is enjoying the peace that lockdown brings...
Adorable Amazon Delivery Man
Two men trying to break into the house, even with a knife, luckily Netvue Belle- the video door bell has caught everything. Time to give it to the police and bring them to justice.
No. It's not required.
Your Netvue cameras provide their standard features (instant alerts, live view, two-way audio, playback, and so on) without any subscription. Netvue Protect Plans simply offer additional features for those who have higher security demands.
For Android: Click Netvue App > "Protect Plans" section > select service type > Subscribe now > select plans > follow the in-app instructions to complete the subscription process.
For iOS: Enter Netvue Web Client (my.netvue.com) > log in with Netvue Account > click "Protect Plans" section > select service type > Subscribe now > select plans > follow the web instructions to complete the subscription process.
No, you don't have to.
The newly upgraded Netvue Protect Plan comes with bundle price, with just one subscription, 1/2/5/10 devices under one account can be covered depending on your own security needs.
Netvue only accepts digital credit card payment, any payments in the form of cash, check, or money order are not acceptable.
The recording will start automatically right after the subscription. Please note that, videos before the subscription are not recorded and saved to the Cloud.
Access my.netvue.com to manage subscriptions. Click the "Protect Plans" section > Subscriptions > select the subscription you want to cancel/upgrade > Subscription Details > Upgrade Plan/ Unsubscribe.
Access my.netvue.com to change credit card.
Click the "Protect Plans" section > Subscriptions > select the plan > Change Payment Method, then you could add a new credit card for payment.
Please notice, canceled plans do not support payment credit card changing.
Yes, you can. Access my.netvue.com to switch activated device.
Click the "Protect Plans" section > Subscriptions > select the plan > Activated Devices, then you could switch the activated devices.